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Expand all panels | Collapse all panels Online statements Expand all panels | Collapse all panels Can I view my statements with check images online?Yes, your statements with check images are available online: You can view, print and download up to 18 months of your statements at any time. When you go paperless with our online statements service, we provide check images as part of your statement, and you receive your statements online.
If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cycle.
Not an Online Banking customer? Enroll in Online Banking today
What should I do if I’m having trouble viewing and downloading my statements?To view your statements online in PDF format, we recommend using Adobe Reader version 6.0 or higher (download Adobe Reader layer ). If you’re having trouble downloading your statements, we recommend trying a different browser (view our list of supported browsers).
When do my statements become available online?Credit card, checking and savings statements become available in Mobile and Online Banking on approximately the same date each month, depending on your statement closing date, though may vary by a day or two because of how many days are in a month (for example 28 in February vs. 31 in March) or U.S. bank holidays. Automobile and recreational vehicle loan statements become available 20 days prior to your payment due date.
The availability of mortgage and home equity statements can vary. For more information, please contact customer service.
How do I go paperless and stop mail delivery of my statements?If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cycle.
Not an Online Banking customer? Enroll in Online Banking today
How can I stop or resume mail delivery of paper statements?For eligible accounts, Bank of America makes it possible for you to stop (or resume) receiving paper statements in the mail. Paperless statements allow you to avoid messy filing and conserve our natural resources. When you receive paperless statements, you get all the same information that you get today in your paper statements (promotional materials will not be included).
To change your paper statement delivery preferences, sign into Online Banking, select Profile & Settings then Paperless settings. If you choose to stop delivery of paper statements, we’ll send you an email every month reminding you that your statement is available for viewing online. You can always resume delivery of your paper statements at a later date by going to Profile & Settings within Online Banking and selecting the Paperless settings link.
Is there a fee to go paperless?There is no fee to go paperless. If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cycle.
Not an Online Banking customer? Enroll in Online Banking today
Why should I go paperless?There are many advantages to stopping mail delivery of your paper statements:
If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cycle.
Where can I find the Balance Your Account worksheet?To make balancing your account easier, we have a step-by-step worksheet available to you. The printable worksheet allows you to enter recent transaction activity and compare your account balance with the current statement. Download the Balance Your Account worksheet (PDF, requires download Adobe Reader layer )
Ordering statements Expand all panels | Collapse all panels How do I request an online copy of my statement?You can order copies of your statements beyond what is available online, up to 7 years ago. Your statement copy will be delivered online, free of charge.
If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab. Then select the Request statements tab. Electronic statements are available 24-36 hours after your request, and are accessible for 7 days. You'll receive an email with a link to your statements when they're available.
Not an Online Banking customer? Enroll in Online Banking today
How do I request a paper statement copy by U.S. mail?You can order a paper statement copy beyond what is available online. We keep copies of your statements for 7 years. If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab, then go to the Request statements tab and select Order a paper statement copy. Paper statements will be mailed 7 to 10 business days after you submit your request.
Not an Online Banking customer? Enroll in Online Banking today
How long will Bank of America retain statements?We keep copies of your statements for up to 7 years.
If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cycle.
Not an Online Banking customer? Enroll in Online Banking today