It's the fastest way to receive your bill and manage your account.
Options include pre-authorized payments from your bank, and equal payments through the year.
PDF bills and up to 30 months of your account history are available online.
To avoid a disconnection, keep up with your bill and promptly report late payments.
Learn how to read your bill and get a breakdown of electrical service charges.
If your bill is higher than expected, start by comparing electricity use to past bills.
Set up service at your new address in a few easy steps. Modify or cancel your service anytime.
Contact us well before your move-in date to set up your electricity service.
Need to open your first BC Hydro account? Start by signing up online. Existing customers can open additional accounts for rental, vacation, other residential properties or business locations.
To cancel your service, let us know the date you'd like us to close the account.
Make requests for new connections, add or modify existing connections or arrange for a temporary disconnect.
Discover what’s involved in a basic electrical connection project. See the process, costs and how to prepare your site.
Learn how our designers help you plan, prepare and execute complex electrical connection projects. See the process, costs, and payment options.
We have a list of fees for standard service connections, alterations and meter work.
The rates you pay are determined by whether you're using electricity at home or for your business.
Get a detailed look at your rate structure and how you're charged for electricity use.
Learn how to use MyHydro to track your electricity use, down to the hour.
If your bill seems high, investigate it and compare it to past bills.
Find answers to common questions about your bill or your BC Hydro account and how you can manage your account online.